Reviews
What do Customers Think of Cowboys AC & Heating in San Antonio, TX?
Awesome service !!!!! Right to the point they told me what I needed to know , we'll trained employes , recommended to families and friends
Awesome service !!!!! Right to the point they told me what I needed to know , we'll trained employes , recommended to families and friends
As the "Polar Plunge" (as all the news outlets called it) approached I was worried that my unit may not be able to keep up. I had lived in my house for about a year now, and the A/C unit must have been 7+ years old. My aunt referred me to Cowboys Air Conditioning & Heating as they had maintenance her unit in the summer. I called and was taken care of promptly and efficiently. They were able to fit me in the same day I called in which is amazing! When the tech arrived he was courteous and asked questions in regards to the unit and my concerns. He discussed what he was going to be looking at and looking for and would let me know his recommendations. When he assessed the unit he was very informative and thoroughly explained what the best options were. He explained that the best option would be to replace the unit as it was older and not energy efficient (which I figured) and explained the cost benefits and savings. To be honest I was not prepared to buy a unit but to make sure my family would be warm, I would pay any price. I filled out the credit app with the tech and was approved on the spot, and they installed my new unit. I appreciate their great service, upfront honesty and their commitment to doing what is right for me the customer. I definitely recommend them!!
As the "Polar Plunge" (as all the news outlets called it) approached I was worried that my unit may not be able to keep up. I had lived in my house for about a year now, and the A/C unit must have been 7+ years old. My aunt referred me to Cowboys Air Conditioning & Heating as they had maintenance her unit in the summer. I called and was taken care of promptly and efficiently. They were able to fit me in the same day I called in which is amazing! When the tech arrived he was courteous and asked questions in regards to the unit and my concerns. He discussed what he was going to be looking at and looking for and would let me know his recommendations. When he assessed the unit he was very informative and thoroughly explained what the best options were. He explained that the best option would be to replace the unit as it was older and not energy efficient (which I figured) and explained the cost benefits and savings. To be honest I was not prepared to buy a unit but to make sure my family would be warm, I would pay any price. I filled out the credit app with the tech and was approved on the spot, and they installed my new unit. I appreciate their great service, upfront honesty and their commitment to doing what is right for me the customer. I definitely recommend them!!
Incredible! If you are looking for an honest bunch of people in this industry, look no further. I can not say enough about how positive my experience was with Cowboys AC & Heat. They came out in the evening and diagnosed my problem and had the work finished the next morning. Not only that, but two days later I received a warranty confirmation in the mail from the manufacturer! They had registered it for me!! Incredible service and honesty!
Incredible! If you are looking for an honest bunch of people in this industry, look no further. I can not say enough about how positive my experience was with Cowboys AC & Heat. They came out in the evening and diagnosed my problem and had the work finished the next morning. Not only that, but two days later I received a warranty confirmation in the mail from the manufacturer! They had registered it for me!! Incredible service and honesty!
I wanted to send a special thanks to the tech that came out to my home yesterday. He was very kind, professional and gave me the best deal possible. If it wasn't for him I would still have no ac, and I work from home so you can understand how grateful I am. Not only was he great he also had a great install crew here the next morning to install my new unit. Special thanks to Ariel and his install crew, as well as the whole company of cowboys ac. We will definitely be calling you guys for all our ac and heating needs!!
Excellent service as promised.
Cowboys Air Conditioning and Heating is simply the best!!! Professional service and knowledgeable techs are always a good combination. Quality is their hallmark.
The Cowboys crew always does an incredible job. They are prompt to show up, diagnose the problem, explain the situation, and give you choices about what to do next. Highly recommended.